• Full Time
  • Gateshead
  • Must be a licensed Security Manager

Website Savills

To lead the strategy for the business on all elements of Security at Metrocentre.

Key Responsibilities

To assist in the coordination and management of all Security Mall and Control Room staff, including training and recruitment.
Line manage a team of Security Duty Managers, Security Officers and CCTV Controllers, providing guidance, support and specialist expertise to the team.
Drive change, new ideas and challenge current operating procedures implementing best practice across the structure.
Ensure the team are tasked efficiently and effectively maximising resource at peak times matching rotas to operational demands.
Effectively manage budgets and staff rota’s continually reviewing all factors affecting the operation including agency staff, staff payroll and CCTV maintenance.
Continuous management of CCTV screens/systems and associated security equipment
In conjunction with duty managers diligent management of control room records including H&S records, incident forms and daily occurrence book
Monitor and manage all access control systems on site, CCTV and life safety systems.
Provide a high focus on Customer Service ensuring that the team courteously communicate with all visitors, retailers and client at all times
Assess and interpret data to identify threat, harm and risk to the centre.
Build relations with Counter Terrorism Policing North East to ensure that personnel, physical and cyber security measures mitigate risk to the centre.
Build excellent relationships with other stakeholders and partners building resilience to the centre.

To apply for this job please visit pmcareers.savills.com.