Our sister cluster, ScotlandIS, has produced a best practice charter to help the IT Managed Service Providers (MSPs) Cluster in Scotland deliver and maintain consistent standards of service across the industry.

Building Trusts & Integrity

In the fast-evolving landscape of information technology, collaboration and shared knowledge are key to staying ahead of cyber threats. In light of this, and inspired by ScotlandIS’ actions with Scottish MSPs, we are promoting this as a Best Practice Charter for the Cyber Security cluster in the North East. 

Building trust in cyber security services is also hugely important to the credibility and longevity of the sector. Having a Best Practice charter will give customers, both current and future, confidence that the businesses in this sector in the North East are consistently delivering a high level of integrity in their services.

CyberNorth is more than just a network— it is a community for sharing best practices, lessons learned and experiences in bolstering cyber resilience. Connecting, collaborating and bolstering cyber resilience not just in tech businesses but throughout the supply chain for a safer and more secure nation. 

As the cluster develops and grows, it becomes increasingly more important to ensure standardisation across the works and services delivered to customers. This charter has two standards—Essential and Enhanced—providing a clear roadmap for businesses to fortify both their own and their customers’ cyber resilience. 

Charter Purpose & Actions

The Charter has an inclusive ethos, ensuring that both burgeoning and established organisations can align with its principles. It is not just about raising the bar; it is about ensuring that every participant, irrespective of their stage of development, can contribute to and benefit from the collective wisdom of the cluster and sign up to the Best Practice Charter. 

ScotlandIS is actively engaging with other cyber clusters across England, Wales, and Northern Ireland, spearheading discussions to roll out the Best Practice Charter beyond Scottish borders. This collaborative approach underscores the commitment to fostering a culture of cybersecurity excellence nationwide.

As part of UKC3, CyberNorth shares the same passion as ScotlandIS, so it was an easy yes for us to sign up to develop our own Best Practice Charter and ensure that the North East continues in its direction to be becoming a centre of excellence for Cyber Security.

Best Practice Charter Categories

The Charter will outline best practice and expectations of cluster members and the commitment to shared objectives. These fall under the following categories;

  • Consistency and Shared Approach
  • Impact and Influence
  • Resilience and Risk Reduction
  • Transparency
  • Alignment and Governance
  • Social Responsibilities

By signing the charter, cluster members will apply these standards across their organisations instilling confidence in customers and improving cyber security throughout the supply chain.

Our next Its Cyber Up North podcast episode centres around the Best Practice Charter. So, keep an eye out because we’ll be releasing that soon.