We’re excited to announce the second North AI Hub event, taking place on 2 October at TusPark Newcastle.
Following the success of the first session, North AI Hub will once again bring together businesses, practitioners, innovators, and regional experts to explore how AI is shaping the way organisations work, innovate, and grow.
Arrival from 9:30–10:00
10:00 – 10:05 | Welcome & Opening Remarks
North AI Hub
A short introduction to the North AI Hub, the purpose of the session, and what attendees can expect from the morning.
Morning Sessions – Part 1
10:05 – 10:25 | A Team of Experts for Everyone: Scaling Sales & Account Management with AI Agents
Michael Stephenson – Microsoft MVP, AI Agents & Customer Insights
Michael shares a real-world look at how AI agents can give every member of a sales and account management team their own team of experts on demand. Drawing on his work as a Microsoft MVP in AI Agents and Customer Insights, he’ll show how agentic AI surfaces the right knowledge, insight and support at the right moment — freeing people to focus on relationships and results rather than admin and information-hunting.
10:25 – 10:45 | More Human, Not Less: Thriving in the ‘Age of AI’
Ron Wilcox
As AI reshapes how we work, the human skills that set us apart matter more than ever. Rob explores the key personal and team behaviours that help individuals and organisations thrive in the age of AI — and why staying more human, not less, is the real advantage.
10:45 – 11:00 | Refreshment Break
☕ Tea, coffee, and informal networking.
Morning Sessions – Part 2
11:00 – 11:20 | From Second Brain to Business Outcomes: Agentic AI at Work
Jim Moyle – Principal Program Manager, Microsoft (Windows 365 for Agents)
Agentic AI is starting to change how we think about work, and Jim’s session gets past the hype to the practical side of it. He’ll look at why a “second brain” of knowledge, decisions and working context gives AI agents the foundation they need to deliver, and how Windows 365 for Agents helps organisations put that into practice. You’ll come away with a clear view of where agentic AI can genuinely add value for your business.
11:20 – 11:40 | Agentic Workspaces: Applied AI in Action with AWS
Andrew Wood – Senior Customer Success Specialist, Applied AI Solutions, Amazon Web Services (AWS)
Andrew brings an AWS perspective on putting agentic AI to work. As a Senior Customer Success Specialist in Applied AI Solutions, he’ll explore how agentic workspaces are helping organisations move from experimentation to real-world impact — and what it takes to build AI solutions that deliver value reliably and at scale.
11:40 – 12:30 | Refreshments & Networking
☕ Tea, coffee, and networking
An opportunity to connect with speakers, peers, and the wider North AI Hub community.
We look forward to welcoming you for another morning of AI, insight, collaboration, and conversation.